The DataSnare brand was created by Forensic IT, Inc. with the vision of creating an ecosystem of offerings in data collection, alerting and reporting that is open, scalable, uses agreed upon standards, and is accessible to companies of all sizes. Forensic IT uses a root cause method of troubleshooting to solve technical issues that our customers and their vendors cannot solve themselves. Think of us as a swat team for technical emergencies.

The Forensic IT team serves fortune 500 beverage companies like Anheuser-Busch, as well as regional and craft breweries like Spoetzl, Rhinegeist, and Maui Brewing company. We offer advanced training courses – sharing our expertise and data-driven methods – to energy companies like Ameren and telecom companies like Charter Communications. We have worked with charities to create custom gift-log software, and local businesses of all types to install and manage  new technologies that fit their needs.

• Process failures where data was not collected, causing the origin of the failure to be difficult to find.
• Black-box software offered by vendors where experts must be consulted for simple configuration changes.
• Restrictive costs and the need for enormous capital expenditures to adopt the simplest automation, data collection or reporting. Especially for small businesses without an existing IT infrastructure.
• Reporting add-ons for already expensive equipment that seem to punish customers for being patrons of a vendor, instead of providing additional value for their offerings.

Being a small company ourselves, we said “Enough is enough.” So we set out to create solutions our customers desperately need. The DataSnare ecosystem is that solution.